In response to declining budgets, the Naval Sea Systems Command (NAVSEA) and its Warfare Centers, which are responsible for the acquisition of all US Navy ship and shipboard systems, targeted a reduction in the cost of services for its headquarters Directorates, Program Executive Offices (PEOs) and field activities. As the first major step towards achieving this goal, NAVSEA embarked on a business process re-engineering effort to maximize the efficiency and economy of support service procurement. This effort, collectively referred to as SeaPort, took a three pronged approach: 1) the award of multiple award contracts (MAC) with innovative contracting provisions, 2) the launch of a web based commercial e-procurement portal solution, and 3) the development of a website (www.seaport.navy.mil) to serve as the entry point to the portal. These three efforts converged on 2 April 2001, when NAVSEA awarded the multiple contracts and launched the market place and the website.